Welcome to Qrena! By installing or using any of our apps or services (“Services”), you agree to our Terms of Service (“Terms”). Please read these Terms carefully before using our Services.
You must be at least 13 years old to use our Services. In some countries, the minimum age for using our Services without parental approval may be higher.
For efficient network access, our apps access all queues you create on any server via the same network (TCP/IP) connection. Our servers do not collect information about linked queues, ensuring the privacy of user connections.
We do not retain transmitted data longer than necessary to provide Services. We collect only aggregate statistics, and we do not sell or monetize user data.
To operate our Services, your end-to-end encrypted messages are transferred via servers in the United Kingdom, the United States, and other countries.
You agree to download and install updates to our Services when available, unless configured otherwise.
You are responsible for traffic, device costs, and associated taxes incurred while using our Services.
You agree to use our Services legally and acceptably. Do not violate rights, send illegal communications, or engage in spam.
Do not access, use, modify, distribute, or exploit our Services in unauthorized ways that harm Qrena or its systems.
You are solely responsible for keeping your device and user profile secure. Losing your device or removing the app may result in permanent data loss.
Messages are stored on your device’s unencrypted database. Backup providers with access to unencrypted backups may access messages.
Our Services do not provide access to emergency service providers. Ensure you can contact emergency services through other means.
When using third-party services through our Services, their terms and privacy policies apply.
You own the messages you transmit through our Services. Recipients retain messages; there’s no technical ability to delete data from their devices.
You’re granted a limited, revocable, non-exclusive, non-transferable license to use our Services according to these Terms.
We own all intellectual property rights associated with our Services. Do not use our intellectual property without written permission.
Use our Services at your own risk. We provide services “as is” without warranties. We’re not liable for operational disruptions or user actions.
Our liability for damages is limited. We’re not liable for certain damages. Some jurisdictions may have different laws governing liability.
Our Services may be interrupted for maintenance or upgrades. We may discontinue certain features or support for devices/platforms at any time.
Disputes will be resolved in the courts of England and Wales, governed by English law.
We may update the Terms. Continued use of our Services indicates your acceptance of updated Terms.
If we don’t enforce a Term, it doesn’t waive our right to enforce it later. If a Term is deemed unenforceable, it won’t affect other Terms.
You can end the Terms by deleting the Qrena app and discontinuing use of our Services. Certain provisions survive termination.
Updated: November 8, 2022
For specific inquiries about these Terms, contact us at chat@qrena.com.